1. Introduction
Welcome to Yuktha Handicrafts — the official website for handcrafted stone, granite, pottery, and wood products from Karkala, Karnataka.
By accessing our website, browsing products, adding items to your cart or wishlist, or placing an order, you agree to comply with and be bound by these Terms and Conditions.
Please read these Terms carefully before using our services. If you do not agree to these Terms, please refrain from using our website.
Online payments are handled by Razorpay, and deliveries are shipped through Shiprocket across India.
2. Contact Information
3. Products and Services
Yuktha Handicrafts provides the following through this website:
- Product information, images, and specifications for our handcrafted collections
- Online shopping features including cart, wishlist, and checkout
- Bulk order enquiries for weddings, corporate gifts, and resellers
- Customer support for orders, shipping, and returns
4. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when placing orders or contacting us.
- Use the website and its content solely for personal, non-commercial purposes unless we agree otherwise in writing.
- Not copy, reproduce, distribute, or exploit any content on this website without prior written consent.
- Not engage in any activity that disrupts or interferes with the proper functioning of the website.
5. Purchases and Payments
- All prices are displayed in INR unless stated otherwise and may change without prior notice.
- Orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order.
- Payments are processed securely through Razorpay. We do not store full payment card or UPI credentials on our servers.
- Payment must be completed successfully via Razorpay before your order is confirmed for processing.
- Handcrafted items may have natural variations in colour, grain, and finish — these are characteristics of artisan work, not defects.
6. Shipping and Order Processing
- After successful Razorpay payment confirmation, we prepare and pack your order with secure packaging suitable for stone and handicraft items.
- Orders are shipped through Shiprocket and its courier partners across India. Tracking details are shared when available.
- Delivery timelines after dispatch depend on your delivery pin code and courier service levels; these are estimates, not guarantees.
- Yuktha Handicrafts is not responsible for delays caused by Shiprocket, its courier partners, incorrect addresses, or events outside our reasonable control once the parcel has been handed for dispatch.
7. Refund and Return Policy
8. Intellectual Property
All content on this website — including text, product images, logos, graphics, and design — is the intellectual property of Yuktha Handicrafts or its respective rights holders.
No part of this website's content may be copied, reproduced, distributed, or used for commercial purposes without prior written authorization.
9. Limitation of Liability
Yuktha Handicrafts is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of this website.
- Delays or issues caused by Razorpay, Shiprocket, or circumstances beyond our reasonable control.
- Minor natural variations in stone, wood, or ceramic products due to handcrafted production.
- Inaccuracies or technical errors on linked external websites.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of India.
Any disputes arising shall be subject to the jurisdiction of courts in Karnataka, India.
11. Amendments to Terms
We reserve the right to update or revise these Terms at any time. Changes will be reflected on this page.
Continued use of the website after changes constitutes acceptance of the revised Terms.
12. Contact for Legal Matters
For any queries related to these Terms, please contact:
